Commvault error opening virtual machine disk Error Code 91:30 - Unable to open the disk (s) for Virtual Machine [VM]. I’m running Commvault as an all-in-one on a Win2019 machine. Solution 1. Failures during snapshot consolidation because a parent disk was open. To select a specific MediaAgent and/or source for the restore, in the upper-right area of the page, click the Settings button . log @@@@@ 8684 2550 08/25 14:12:05 173736 = VSRST has started vsrst -j 173736 -cn commvault-drp -vm Instance001 7/8 TB VMs very large - as soon as the snapshot is in place, the VM freezes the base disks and starts accumulating changes to a child disk. error-QUIESCING Hi Jinmi, Typically these errors are due to a misconfiguration. ERROR CODE l91:53]: No virtual machines were discovered for this Subclient. Data To restore a virtual machine to a new Hyper-V host. ; Remove Commvault ® Core APIs Partner The Virtual Machine detail summary. x or hardware version 11) Virtual machines with no disks attached. Hello everyone,I have a ESX which is running on 7. You can also reset CBT on multiple virtual machines using a PowerCLI script that To get more information about the warning or error, you can review the events associated with the backup of the VM in vCenter. diskpart. Snapshot operations are not supported for shared disks. Description: Unable to attach disks for virtual machine [<vm_name>] to the proxy. The Select restore type page appears. [One or more errors occurred while processing the request. Can you take a look at the vsbkp. Please check When using VDDK 5. There may be a fault which needs investigating further and so I would advise to open a support case so we can assist you further here. Disk type: To manage storage and costs, you can select the disk type for the Azure destination VM. Please ensure that the proxy is able to communicate with the ESX host and resolve the ESX host In terms of the original error “Error opening the disks for virtual machine”, I’d suggest checking the vsbkp. However, whenever you perform any operation related to checkpoints, Please check vsbkp. ; Click the Options tab. You can create a chain of checkpoints, and multiple linked . The customer has a problem with the data saved on the tapes, the matter is quite heavily consulted in the Commvault support. Change the VM display name: To avoid overwriting an existing virtual machine with the same name on the Hyper-V server: Click in the first row of the Change VM display name to column and enter a new name. When performing a VMware backup, all backups fail with the following error message: ERROR CODE [91:129]: Failed to backup all the virtual machines. All backups are ok except two vms. ] Source: [ ], Process: vsdiscovery. 11524, 11525: Virtual Machines that are using indexing V2 missing front end size. 11522, 11523: Application aware backups are failing on nested mount points. This tool resets CBT without requiring that the virtual machine be restarted. Possible values: [MET_SLA, MISSED_SLA, EXCLUDED_SLA, HKEY_LOCAL_MACHINE\SOFTWARE\CommVault Systems\Galaxy\Instance<xxx>\ScsiTimeouts. In the VM groups area, click Restore for the VM group that contains the virtual machine. Virtual machine’s disk type is virtio-scsi and proxy machine disk type is virtio-scsi too. For MediaAgent, decide whether to have the Commvault software automatically select the MediaAgent or to specify a MediaAgent: Unable to backup Live Virtual Machines in Server 2008 R2 Hyper-V; Check the DiskPart Automount Status: Disk Part; Automount; From the Microsoft TechNet forum, review the following discussions for additional details: No snapshots to revert were found for virtual machine 'VMNAME'. The Job Details dialog shows the following error: Windows have the tendency of writing a signature while booting and whatever disk is available it writes the signature. For disk libraries, ensure the MediaAgent that controls the disk library is in working order. We'll send you an e-mail with instructions to reset your password. exe)" For large, highly fragmented Azure disks, the backup can fail with the error: Unable to read the disk [<name>] for virtual machine [<vm>] on Host [<resourcegroup>]. Original (same as the source VM) Standard HDD. disk. 0x1)] Source: deneucvma02, Process: vsrst Note: sufficient disk space is Additionally, If you're using an IAM VM role, could you please check if the access node has the rights to write to the Azure VM, edit the machine configuration, and restore disks that are not limited by the Azure disk restore requirements? Please check vsbkp. AVHDX checkpoint file instead of being written to the parent . If i use “Full Virtual Machine” recovery this works fine. Another point here - Only one media agent can hold the index cache at once. Please review the following docs and confirm the configuration: Setting Up an Application and Tenant for Azure Stack Hub Description: Virtual machine nxyz] is configured with shared virtual disks. The Overview page appears. Details: aSuccess] Source: dremio_ap, Process: vsrst. Commvault ® Core APIs Partner The Virtual Machine detail summary. Open services. Check for any unusual disk I/O patterns, latency, or throttling. The Restore page appears. Either Change the affected disks to SCSI mode ( this will require a reboot of the virtual machine) or use SAN or NBD transport mode to backup VMs with IDE disks. Changed the transport Enter your E-mail address. The Category and Type fields are populated automatically. The hypervisor page appears. Check with CommVault team why they are unable to send the disconnect request to the Fusion compute. 5 or later, backup or restore of a virtual machine fails. Click "Take Ownership" if that dialogue pops up. Certain Please open local security policy and check if NT VIRTUAL MACHINE\Virtual Machines is added to Log on as a service. Click Add. 11521: Attach disk restores from snap would mount all volumes regardless of the customer's Hello Commvault Community, I hope you are doing well. A customer is asking me to create full backups of his virtual machine, so that later, in case of error, I can perform a restore of his full virtual machine in my vCenter. storage. Any changes made on a virtual disk (that is, changed blocks) are recorded to an . This setting applies only to Azure managed disks. Displaying Performance Details of a Backup Job. engine. 20. log for the affected virtual machine: Locating virtual machine log files on an ESXi/ESX host (1007805) These VMWare articles also may be helpful: Failed to quiesce snapshot of the Windows 2008 R2 virtual machine (1031298) Snapshot quiescing fails on Linux virtual machines (2116120) "msg. The message from the engine. The name of the virtual machine to be recovered. Some Clients/MediaAgents do not show up in "Client Computers" selection list on throttling setup tab. From the CommCell Browser, navigate to Client Computers. It allows you to create point-in-time copies of virtual machines (VMs). vmdk” In the output line, the name of the virtual disk snapshot file is displayed, and you are pointing the snapshot: Helper virtual machines are not required for HotAdd proxies using VADP. 774) (CV. Hyper-V checkpoint is a feature that allows you to save a virtual machine’s state by creating a differencing virtual disk. 9689 Performing the restore from backup whit Commvault software is failing when the VM was configured as a High Available and with a VM Lease in the Storage Domain. @Dennis , thanks for the post!. networkaccessAccessPolicy is “AllowAll”, publickNetworkAccess is “Enabled”. Customers using Azure will now be able to easily back up and recover their high performance Ultra and SSDv2 disks through incremental snapshots. I attached log file. Make sure that the disks are all in a healthy state. Power off the virtual machine. lck locking issues. When the new backup is run, CBT is automatically re-enabled. (Virtual machine ID VMID) Mountvol /N and diskpart automount disable Sign up to receive Commvault's event/webinar invitations, press releases, newsletters and product updates. Powering on or migrating a virtual machine fails with the error: Virtual Disk 'X' is a mapped direct access LUN that is not accessible: Virtual machine disk consolidation is needed: Snapshots requiring more resources than ESXi host can handle; Snapshot chain problems; Snapshots exceed other limitations COne or more errors occured]. log. Yes, I’ll check on vsdbkp. . Commvault ® software uses VSA access nodes to facilitate the movement of virtual machine data during Hyper-V backup operations. Enter your E-mail address. You can configure a hypervisor to represent a Hyper-V cluster, a Hyper-V server in a cluster, or a standalone Hyper-V server. There are no volumes. From the navigation pane, go to Protect > Virtualization. Regards Edd. In the top It will indeed fallback to perform all the processing on the access node. bll. VM templates (using SAN transport mode) Physical RDMs. 0. Check for delta disks on the virtual machine or a virtual machine in the “needs consolidate” state. To collect metadata for file-level restore operations, on the VM client computer, initialize the disks before running a new backup operation. From time to time, there are 5 VMs that are failing their backups because virtual disks need consolidation. VMware Transport Modes: Best practices and troubleshooting Hello Kamil, Due to Microsoft changing the API calls needed, they have advised changes to be made to our software to update the API calls to the newer versions. For MediaAgent, decide whether to have the Commvault software automatically select the MediaAgent or to specify a MediaAgent: Checkpoint operations fail when backing up VMs that are configured with shared disks. Make sure the virtual machine is turned off when copying to prevent . The Configuration Parameters dialog opens. The Full virtual machine page appears. commvault. Virtual Machine Restore Options (VMware Only) VM Name. Please check the virtual machine snapshot tree”. VMs are wrongly counted towards OI license after delete operation from Virtual Machines page . thanks Disk 10 is now the selected disk. In the future, rather than using a snapshot on the VM as a backup of an older state, consider backing up the VM with Commvault and keeping that job No free nbd devices for opening file . Virtual machines after a synthetic full backup may show incorrect status with zero KB backup size. Or check the proxy column shown in your printscreen. Select this option to restore the selected content as a virtual hard disk file. 6. log and Windows Event Viewer for VSS related messages, or run "vssadmin list writers" from a command prompt to check the state of the VSS writers; if the "Microsoft Hyper-V VSS Writer" reports an error, please restart the "Virtual Machine Management Service (vmms. [] Master : Linux VMMedia : NetBackup Appliance 5230Client : VMTransport : SANVM image backup getting failed in SAN mode, but working fine with NBD mode. ovirt. CONNECT TO COMMVAULT Sign up to receive Commvault's event/webinar invitations, press releases, Please ensure that the proxy is able to communicate with the virtual machine host and that there is sufficient disk space available. See the output to check virtual disk files including virtual disk snapshot files. BACKED_UP_WITH_ERROR, DISCOVERED] The status of the backup for the VM, instance, or container. We are migrating VMs from VMware to Hyperv and after migration we are doing some changes in the backup configuration like creating multiple Virtualization clients for different Hyperv cluster, VMs are moved and backed up Please ensure that the proxy is able to communicate with the virtual machine host and that there is sufficient disk space available. The name of the server to which the data will Backup of vCloud 9. If VSA proxies are deployed as virtual machines, the VSA proxy VMs supporting different VDDK versions must be hosted on different ESX servers. 774), Failed to get allocated extents . Inspect VM performance metrics in Azure Monitor. Before resetting CBT, ensure that there are no snapshots on the virtual machine. Right click the instance within the hypervisor cliënt, select properties and go to access node tab to view assigned nodes and frel. To be able to perform the full backup of his virtual machine, I must create a VMware vCent When performing Hyper-V backup operations of VMs, Commvault software requests Hyper-V to create a checkpoint for each VM being protected to quiesce the transactions internal to the VM so that the source data can be read from the Hyper-V VM storage. All these disks then seem to have mount points which then point to a separate disk when I check the disk mgmt of the hyper-v server ERROR CODE [91:139]: Unable to connect to virtual machine host [ ] as user [ ]. Delete snapshots on the virtual machine. This means it has to read all the data and process it accordingly in case the space efficiency options like deduplication are still enabled. I manually type since I was aware of the copy & paste issue. Performing the restore from backup whit Commvault software is failing when the VM was configured as a High Available and with a VM Lease in the Storage Domain. [] Source: <proxy>, Process: vsbkp. In books online (https://documentation. I’ve been able to recreate this problem on 3 separate machines. HPV0003: STATUS_IO_TIMEOUT, ERROR_TIMEOUT, STATUS_CLUSTER_CSV_AUTO_PAUSE_ERROR. 7 How can i Enter your E-mail address. Click Full virtual machine. commvault Skip to main content. Unattended installation of Linux clients may not honor the "overrideClientInfo" option. So if MA1 holds the index, and the browse request happens through MA2, then MA2 will reach MA1 to read the index. I come to you with a question about granular data verification for virtual machine backup jobs. In the Name field, type clBackupChild_PERF. DISKPART> attribute disk clear readonly Disk attributes cleared successfully. The Customer runs on the 11. Use this restore type to restore Virtual Hard Disk (VHD) and VHDX (a Hyper-V virtual hard disk (VHD)) files from a virtual machine. Previously, none of them could do a LiveBrowse for Windows VMs during a Guest Files and Folders restore task. File > Scan for Virtual Machines > Select your folder of the newly copied-over virtual machine. types configured to the virtual machine are Hi all,we have following issue. If a passkey is configured for restores, you must have the passkey. One of the VM's running on that ESX returns the following error:Some of the disks of the virtual machine f Products Applications Troubleshooting (Microsoft Hyper-V) Backup. Source: Monthly-Full-to-Disk-Keep-12 Then tick the option to “Show Virtual Machines” Open the Alert Management and create a new Alert. Typically, if you’re unable to download either, the API’s we use (very simialr to what you just did) will also fail which is what we’re seeing here. VHDK file. Once that log is opened you can filter on the job ID VMW0043: Backup or restore of a virtual machine fails: "[91:30] Unable to open the disk(s) for virtual machine [<VMName>]" or "The host is not licensed for this feature" (VMware) Symptom. As you have 4 san disk you need not to represent the complete disk to the backup server. Thz In my Pre-Prod environment, noticed that CommVault was not performing VM Snapshots on a particular server. Prerequisites. In the 1-Touch Recovery wizard, select the Dissimilar Disk Mapping option, and map the operating system partition to the first disk. AD account used in multiple areas and have used the “user account management” feature in control panel and also manually by going to each areas where credentials are set. SLA object. ROCKET IMAGEFILE SCSI Disk Device Disk ID: 02872505 Type : iSCSI Bus : 0 Target : 0 LUN ID : 0 Read-only : Yes <--- Make sure of read-only mode Boot Disk : No Pagefile Disk : No Hibernation File Disk : No Crashdump Disk : No. Kidding aside the way I am understanding is basicly I am going to install the software for commvault like I would on a physical server and backup the C Drive and also the system state. com Unable to open the disks for virtual machine nSIEM]. log: 2020-03-04 14:41:05,133+01 WARN [org. The Job Details dialog shows the following error: Error Code: [91:30] Description: Unable to All proxy servers and MA’s residing in one esxi host but still failing with Error opening the disks for virtual machine . fileName = “VM-Name. log on the proxy and see what we see? Also, let me know what transport mode you are using. Hi Michael , Thanks for th support , Attached the log file . This restore type will be useful in the following situations: The virtual machine is running, but one of its disk has errors. We have VSA backups with extended retention in an Azure cloud library (hot+Archive tier) that are shared The original folder was called Virtual Hard Disks, so I simply created a new folder picked that folder and made sure it was selected before attempting to create a virtual machine. The data corruption might occur when the source computer is a Windows 2008/2012 virtual machine that was created using ESX Server version In the Azure portal, check the status of attached disks. Hard links (only for disk-level backup) Virtual machine smart paging files . (VMware) For more information, see KB Article VMW0004. com) Will continue on the other thread. 0 and above with the VMware license which includes access to vSphere Data Recovery API. 27. list disk sel disk 1 List all the partitions on that disk and then proceed to select the partition you want to check. For the VM’s that failed to download the config file, Can you manually try downloading these VM’s VMX files? - Via Datastore Browser in vSphere/Web Client The virtual machine reports that it has virtual disks that need consolidation and this could not be performed automatically. ; Click General under the Advanced section and then click Configuration Parameters. Virtual Machine Files. For older service packs and Versions 9__or 8: You can use the CheckChangeTracking tool to reset CBT on specific affected virtual machines. Support was added in the latest release CPR2024E Support for Azure Ultra Disks and Premium SSDv2 Disks. error-QUIESCING-ERROR” in vCenter Server Hotadd mode can not be used as a transport mode to backup VMs with IDE Virtual disks. You can restore virtual machine disk files for VMware. Hello @Jeremy . " Symptom. For Microsoft Hyper-V, the VSA is installed on each hypervisor host. 1 virtual machines may fail. AttachDiskToVmCommand] (default task-41) [e39840b9 Click Full virtual machine. For account security, your password must meet the following criteria: At least ten (10) characters, A lowercase letter, An uppercase letter, A number, A symbol, Does not include your username, Is not any of your last 4 passwords. Openstack job failed : Unable to create a virtual machine snapshot | Community (commvault. Use an in-guest agent to protect virtual machines with shared disks. AttachDiskToVmCommand] (default task-41) [e39840b9 See the output to check virtual disk files including virtual disk snapshot files. I just have one question, in 27 parts lol. 0x1)] Source: deneucvma02, Process: vsrst Note: sufficient disk space is For account security, your password must meet the following criteria: At least ten (10) characters, A lowercase letter, An uppercase letter, A number, A symbol, Does not include your username, Is not any of your last 4 passwords. Hello,I have a query to the community. AVHDX Master : Linux VMMedia : NetBackup Appliance 5230Client : VMTransport : SANVM image backup getting failed in SAN mode, but working fine with NBD mode. DISKPART> attribute disk clear readonly VMware Data Recovery fails to backup virtual machine with dedicated swap file disk (2013450) To make CBT available again, the virtual machine must be power cycled by logging in to the virtual machine, accessing the Guest OS, and shutting the machine down. There is no problem with “Premimum SSD” disks. Update VMware Tools to the latest version. I have this errorCannot read disque ueDatastore2-Compellent] SRV-EXCH For account security, your password must meet the following criteria: At least ten (10) characters, A lowercase letter, An uppercase letter, A number, A symbol, Does not include your username, Is not any of your last 4 passwords. Open an elevated command prompt and open the DISKPART tool. [Cannot complete login due to an incorrect user name or password. The storage Make sure the virtual machine is turned off when copying to prevent . I'm trying to backup Virtual machines on VMware. 85 environment. It occurs once in two weeks approximetlly and affected are always the same 5 VMs. 774), Failed to write to vmdk (W32. Please ensure the following: 1) the proxy is able to communicate with the ESX host and resolve the ESX host address 2) the correct transport mode has been selected 3) the disk types configured to the virtual machine are supported. k8s cluster is bare-metal and not very utilized. Please ensure that the proxy is able to communicate with the ESX host and resolve the ESX host address. Best, Rajiv Singal Hello Experts, Firstly, please accept my apologies for my lengthy post. A client might not to start for several reasons. Thz Please ensure that the proxy is able to communicate with the virtual machine host and that there is sufficient disk space available. In this example, the new disk is Disk 1. What is the behavior of the snapshot/checkpoint feature in Hyper-V when there are physical hard disks attached to the virtual machine? I have a virtual machine with four physical disks passed through to it and I'm wondering if I will be able to take a snapshot before I try to update the operating system, which resides on a separate VHDX. log on the VSA Proxy performing the VSA When using VDDK 5. oVirt 4. The VM groups area displays summary information for any existing VM groups. Check if there are any locks on the virtual disks or if the disks are still attached to a backup proxy. Checked vCenter and saw that there was a message saying that the Virtual Machine disks req The Job, when you go look at it in the event details it gives: Unable to open the disk(s) for virtual machine [xxxxxx]. Please check the Subclient content. Standard SSD. Try setting the transport mode to ‘auto’ if it VMW0004: Error Code 91:30 Unable to open the disks for Virtual Machine. For example, the name of the virtual disk file is displayed in the line. To reset CBT for a specific virtual machine, you must disable CBT, power cycle the virtual machine, and run a new backup. also verify that the disks types configured to the virtual machine are supported. The Commvault backup software didn’t send disconnect request after backup finish ,In the logs it is found out that 32 NBD devices were still found in the mounting status . Security group: Select a network security group for the restored VM or leave the default value of Auto Select. I am experiencing problems when it starts to restore the VMs, sending the following: File : vsrst. Sign up to receive Commvault's event/webinar invitations, press releases, newsletters and product updates. 1 or 5. vmdk': Could not find the file" while powering on virtual machine; Check for bad data in VM virtual disk characteristics file (*. Click the VM groups tab. The Job Details dialog shows the following error: Description: Unable to open the disk(s) for One possibility is a lock that is held during the HOTADD mount of the guest vm disk during backup due to this the backup failed. List the disks on the system and look for added disks and proceed to select the new disk. Virtualization, virtual machines, containers. ROCKET IMAGEFILE SCSI Disk Device Disk ID: 02872505 Type : iSCSI Bus : 0 Target : 0 LUN ID : 0 Read-only : Yes <--- Make sure of read-only mode Boot Disk : No Pagefile Disk : No Hibernation File Disk : No Crashdump Disk : No There are no volumes. First I’d like to ask, if this type of disk is generally supported by Commvault backup. Click Advanced and then click Additional Settings tab. " If pass-through disks are configured on Hyper-V 2016 virtual machines that are being backed up, those disks are not backed up and the backup job goes pending with the You can Also Gather the vmware. Resolution. Thanks, the problem only occur when i use this option. Server Name. exe)" Thanks @pcampbel. Hypervisor is the software that creates and runs virtual machines(VMs). Please ensure the following: 1) the proxy is able to communicate with the Host and resolve the Host address 2) the correct transport mode has been selected 3) the disk types configured to the virtual machine are supported. Hello Commvault Community! I come today with the problem of virtual machine recovery by converting from VMware to Nutanix AVH. Proxy server OS RHEL 7. Problem exists on all Windows VMs. VHDX file. Select Virtual machine files to restore virtual machine configuration and disk files to the file system of the proxy. Restore the virtual disk from backup; Check for missing VM virtual disk files (*. Other VMs within the same VSA proxies (Hotadd mode) are backed up without this description : unable to open the disks for virtual machine eVM]. After a recovery operation, the client fails to start. Take your removable file storage, plug it into the other computer, and copy the files over. Solution. completes with errors, and displays the JPR "Production checkpoint failed for the VM. From the Command Center navigation pane, go to Protect > Virtualization. Error Code 91:30 - Unable to open the disk(s) for Virtual Machine [VM]. AVHDX Unable to backup Live Virtual Machines in Server 2008 R2 Hyper-V; Check the DiskPart Automount Status: Disk Part; Automount; From the Microsoft TechNet forum, review the following discussions for additional details: No snapshots to revert were found for virtual machine 'VMNAME'. When the backup is complete (probably many, many hours later), the snapshot removal tasks causes VMware to merge all the changes from the snapshot back into the base disk. Hi, Most of VM occur like this for backup schedule by incremental. Hello @Mostafa Amin ,. Independent disks. Configure FREL on the virtual server instance. To resolve this issue, perform the following steps: Start the Windows Virtual Disk service for the guest VM as described in the VMware KB article “msg. The VM and Disk column displays the name of the virtual machine and lists the virtual machine disks. On the Hypervisors tab, click the hypervisor. By default, the Commvault software automatically selects the MediaAgent and source as follows: This is because the virtual disk created by the OPSWAT Secure RAM disk software is not being identified as a RAM disk thereby causing the file system scan to fail. core. In the VM groups area, click the VM group that contains the virtual machines to back up. The VM group page appears. Commvault v11. - hotadd is a transport type that can be used when the backup host is itself a virtual machine that resides on a ESX/ESXi host that has access to all datastores via a SAN. For the VM’s that failed to download the config file, Can you manually try downloading these VM’s VMX files? - Via Datastore Browser in vSphere/Web Client Hello @Mostafa Amin ,. **backup without any issue ** i use commvault to backup virtual machine in Huawei VRM. DISKPART> detail disk. Possible values: [MET_SLA, MISSED_SLA, EXCLUDED_SLA, VMware Backups Might Complete with Quiesce Errors If VM Has GPT Disk Without MSR Partition see the VMware KB article Unable to take quiesced snapshot of Windows Server virtual machine with gpt disks without MSR partition (71130). status string. vmdk” In the output line, the name of the virtual disk snapshot file is displayed, and you are pointing the snapshot: The Commvault alternative is to install a guest agent and protect the machine using a file system backup instead. In order to prevent a further buildup of delta disks and possible stability issues with the virtual machine, further backups of this virtual machine will not be performed until this condition is corrected. HPV0004: Volume Shadow Copy Service (VSS Yes there us another VM (Windows 2008R2) disk configuration is similar OS disk IDE and data disks are SCSCI and the same location on Hyper-V server’s local disk. (Virtual machine ID VMID) Mountvol /N and diskpart automount disable Then, check your VSA proxy properties and disk size, to make sure its ‘jobresults’ location is set to a volume where you have lots of disk space; You can temporarily move your Jobresults folder to a location where you have huge capacity, perform your browse and restore, restore, then when done revert to your previous jobresults setting, if What actually ended up solving the issue with those [domain-c20] errors - for us - was that Commvault as of this moment does not support deploying OVA FREL files to a VMware datastore cluster - which I was doing - you have to pick a Restoring Virtual Machine Disk Files for VMware. Virtual machines containing SCSI adapters that are configured for bus sharing (physical or virtual) Virtual machines configured with fault tolerance (prior to ESX 6. A single physical or virtual machine can only support one active VDDK version, and different VSA proxies must be configured to support different VDDK versions. A single SCSI controller can have up to 15 disks attached, with at least one SCSI device node reservation for the virtual machine OS. Possible values: [MET_SLA, MISSED_SLA, EXCLUDED_SLA, Additionally, If you're using an IAM VM role, could you please check if the access node has the rights to write to the Azure VM, edit the machine configuration, and restore disks that are not limited by the Azure disk restore requirements? As such Commvault is NOT the correct support team to troubleshoot further. File > Scan for Virtual Machines > Select Hello,I have implemeted NAS transport mode for the backups of Vmware Virtual machines residing on a NAS. Thanks for the quick response. Right-click the virtual machine and click Edit Settings. There needs to be connectivity between Media Agents to allow the non-hosting MA to lookup the index cache info. This is not a snapshot: scsi 0:0. When using VDDK 5. The virtual disk created by the OPSWAT Secure RAM disk software must be excluded from the subclient content by adding the virtual drive to the list of filters. In the future, rather than using a snapshot on the VM as a backup of an older state, consider backing up the VM with Commvault and keeping that job The parent virtual disk has been modified since the child was created. One possibility is a lock that is held during the HOTADD mount of the guest vm disk during backup due to @Srikanth K If you can RDP to the Source machine that you listed as “zzzz” and open up Commvault Process Manager, head to the “Logging” tab and right click “vsbkp” and open log. Understanding "Unable to Quiesce Disk" Warning During ESX/ESXi Virtual Machine Backup Last updated on 2018-07-10 15:55:43 This article refers to the Barracuda Backup Legacy Release firmware or newer, and VMware 4. During a virtual machine backup using the hotadd transport type the client virtual machine's disks (VMDK) files are mounted (hotadded) on the backup host as additional disks. Virtual Machine OS RHEL 7. If you notice any issues with the proxy not being able open VM disks, start with the Virtual Disk Development Kit (VDDK You can use the Commvault software to back up and restore VMs that are hosted on a Hyper-V cluster or a standalone Hyper-V server. To choose a different MediaAgent or source copy for the restore, do the Windows have the tendency of writing a signature while booting and whatever disk is available it writes the signature. The Commvault alternative is to install a guest agent and protect the machine using a file system backup instead. If a disk has been expanded, the software resets CBT and backs up all blocks for the virtual machine's VMDKs. VM has 14 disks. log and VixDiskLib. Re-run the command vssadmin list writers in an administrative command prompt to confirm the state has changed to Stable with no errors. In the The virtual machine reports that it has virtual disks that need consolidation and this could not be performed automatically. Data Hi, We have 2 Windows Commvault Servers. The VSA access nodes are identified in the instance properties. Details: One or more errors occurred while processing the request. Upon powering on the VMware client, CBT should be reactivated. vmdk) Hyper-V checkpoint is a feature that allows you to save a virtual machine’s state by creating a differencing virtual disk. Set the ctkEnabled parameter to FALSE for the ctkEnabled setting for the VM and for each SCSI disk(s). 7. After we put Commvault exclusion on our anti-virus (SentinelOne), and turned off Hyper-V checkpoint is a feature available in Hyper-V virtual environments. Right-click the <Client> and click Properties. 3. The Virtual machines page appears. Premium SSD. Procedure. vmdk) Follow the "Check if virtual disk files are missing:" section in the KB article Error: Can't open 'vmfs/volumes/. I can send a full log of the backup job. For instructions, in the Commvault Documentation, see Specifying the Default File Recovery Enabler for Linux (FREL) for a Virtual Server Instance. ; Remove The Job, when you go look at it in the event details it gives: Unable to open the disk(s) for virtual machine [xxxxxx]. Select this option to restore the selected content as an entire virtual machine disk file. Just to explain the quiesce operation further, in order to give a better understanding of the issues that may cause the error: - When a virtual machine backup jobs starts, a call is made into the vCenter to request a quiesced snapshot of the VM. Please run this command using Admin Privileges and try again: Icacls “the path to the folder containing the VHDS files” /grant "NT VIRTUAL MACHINE\VM ID":(OI)F Hyper-V Transport Modes. I see the errors like CVMDiskInfo::Dispatch_VixDiskLib_Open() - VixDiskLib_Open failed Err=d You do not have access rights to this file . snapshot. Disks using the multi-writer option Hello @Mohammed Whiba I see that you have started another thread for this problem: . The content ID of the parent virtual disk does not match the corresponding parent content ID in the child Cannot open the disk Procedure. Hi @Jos Meijer . Verify that the correct transport mode is selected. Also verify that the disks types configured to the virtual machine are supported. The Job Details dialog shows the following error: VMW0043: Backup or restore of a virtual machine fails: "[91:30] Unable to open the disk(s) for virtual machine [<VMName>]. I need your assistance with a problem we're having while performing granular data recovery of VM data from Azure Library. If necessary, detach and then reattach the disk to determine whether the disk disappearance problem is resolved. If you run concurrent backup jobs that include more than 15 disks, you might need to add SCSI controllers to the VSA proxy that is responsible for hot adding disks. (ERROR_ERRORS_ENCOUNTERED. msc and stop VSS-related services that are running. vthrstidoerwkpmpiaexnqvonrepjgkrnlytihrrghlkxkurdmeoz